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What Can Large Food Service Companies Do?

by: Jill Richardson

Wed Feb 23, 2011 at 05:42:15 AM PST


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I'm somewhat captivated by the challenge posed earlier in the evening: What can an enormous food service company do to improve the food they serve? The problem for such a large company, currently, is the lack of supply of local, sustainable food. Even if their customers want it and want to pay for it, there isn't enough. Not yet, anyway. Here's a short list of ideas of what they can do now to improve their food:

  • Get the artificial food dyes out of the food, especially in schools. This would require working with their suppliers and it might be impossible in the case of soda. However, it's most important for food served to small children, and since elementary schools aren't serving soda anyway, we're good there.
  • Sign an agreement with the Coalition of Immokalee Workers to pay an extra penny per pound of tomatoes directly to the farmworkers who pick them. This is a good thing to get started negotiating NOW because Barry Estabrook has a book coming out about the working conditions for the farmworkers called Tomatoland that will be out in a few months.
  • Tell your suppliers that as of a certain date in the near future, you are no longer accepting any milk from cows treated with rbGH. This should be very doable considering how many large brands (Yoplait, Dannon, Tillamook, etc) are already rbGH-free. I'm guessing the biggest hurdle might be in ice cream.
  • Do not buy or serve any cheese with milk protein concentrates. These are inferior products that come from foreign countries and undercut American dairy farmers. Typically they are found in cheap cheeses (Kraft).
  • No longer buy or serve any "red list" fish species on Monterey Bay's Seafood Watch guide.
  • Serve robust and delicious vegetarian and vegan options that even omnivores can enjoy. This does not mean fake meat. It does mean whole grains (including interesting ones like quinoa, amaranth, millet, bulgar wheat, and brown rice), beans, veggies, fruits, nuts, and seeds. Ethnic foods often work well for vegetarian cuisine (Middle Eastern, Indian, Thai, Mexican to name a few).
  • On that note, participate in the Meatless Monday campaign. This might involve flexibility - offering the idea to customers, and perhaps still offering some meat options but publicizing the campaign and giving diners the option to try some delicious meatless dishes every Monday.
  • The fewer products from cows, the better.
  • Offer organic, Fair Trade coffee. For a large corporation doing this, Equal Exchange might be a good fit for a supplier. However, in some cities there is a local brand that is very popular and will be a big win with local customers (Stumptown in Portland, Intelligentsia in Chicago, Just Coffee in Madison). I've heard a story of a hospital that switched to Fair Trade, organic coffee and raised their coffee prices a dime to account for the extra cost. They ended up making money because the coffee was so good, they sold more.
  • On universities with student run gardens, buy produce from the garden and incorporate it into meals in the cafeteria when possible. (I've been to a university that does this.)
  • Ask your suppliers for foods made without GMOs. This might be too difficult since they are in everything - anything with non-organic corn, soy, or canola, and now sugarbeets, plus any animal fed alfalfa in the future. And Hawaiian papaya. But it's worth a shot.
  • Tell your suppliers you want cage-free eggs and work with them to make it happen. Currently a small percent of all US eggs are cage free so this one will take time to make it happen. However, laying hens are some of the worst treated agricultural animals out there, so this is a significant move to take.
  • Pay attention to the omega 6 to omega 3 ratios in the foods you serve. Currently the American diet has too many omega 6s and too few omega 3s. Phase out oils like corn oil, safflower, and sunflower. Instead use flax oil, canola (organic or non-GMO if possible), and extra virgin olive oil when you can. Swap out peanut butter for almond butter if you can (I know - it's expensive). Serve pastured animal products (i.e. the animal was allowed to graze on pasture) if you can as these have higher omega-3s in them.
  • Get the palm oil and palm kernel oil out of the food you serve!
  • Offer pitchers of water (or water from a soda machine) and glasses instead of bottled water.
  • Compost your food waste.
  • Get rid of trays in cafeterias. This significantly cuts down on food waste as it encourages people to take only what they want and come back for more if needed.
  • Encourage people to bring their own cups instead of getting take out cups. The best way to do this is to charge $.10 for anyone who needs a take out cup. Of course, that will make some people mad :) A less effective method that won't piss people off is giving a small discount to anyone who brings their own cup.

I plan to keep thinking on this but these ideas seem like a good start.

Jill Richardson :: What Can Large Food Service Companies Do?
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yes, I posted on it last week (4.00 / 3)
the day it went up.

"I can understand someone from Iowa promoting corn and soy, but we are not feeding the world, we are feeding animals and soft drink companies." - Jim Goodman

[ Parent ]
glyphosphate (4.00 / 3)
Check out Jill's diary. I learned a lot, excellent comment thread.

[ Parent ]
large companies (4.00 / 2)
Absolutely, Jill. This diary should win February's "Best Food Blog" award (not to slight your diary about Dr. Huber's letter.)

Large restaurant chains and food supply companies are integral supports of the worst aspects of our food system. Many of those aspects were developed to serve those companies, so it's somewhat hypocritical of them to now say "we have no options", especially when options do exist.

From Trader Joe's customer updates

3/23/10 Update:

In our efforts to offer seafood options that fit customer needs ranging from food safety and taste, to concern over the environment, we have established the following goal: all of our seafood purchases will shift to sustainable sources by December 31, 2012. This applies to all formats of seafood we offer: frozen, fresh, canned, etc.

We are working with third-party, science-based organizations to establish definitions and parameters for this goal.

It is our intent to have this goal function as a seafood policy that addresses customer concerns including the issues of over fishing, destructive catch or production methods, and the importance of marine reserves.

We aim to use our purchasing power to leverage change within the seafood supply community.

We support leaders within the industry who are making positive efforts to "get off the red list" (e.g. freshwater farmed salmon, closed-containment farmed shrimp).
...

Our customers can be assured that all products in Trader Joe's private label are sourced from non-genetically modified ingredients.
...

As of this time, all Trader Joe's brand eggs come only from cage-free hens. Now customers looking for cage-free eggs need to look no further than the Trader Joe's label. Any conventional eggs sold in our stores are in a brand name carton, not under the Trader Joe's label.

And from the Timeline,

2007: Trader Joe's made a commitment to eliminate added trans fats from all private label products (along with artificial colors, flavors, preservatives & GMO ingredients... but that's old news by now).

I don't know if Trader Joe's buys CIW tomatoes. If it does, seems like it would sign the pledge and market those tomatoes as TJ brand! Doesn't that seem like a good idea?

Consider Pollan's example of one decision by one corporation (McDonald's) contributing to the demise of GE potatoes. I can't begin to imagine how much good Sysco could do if it directed resources in the right direction. Kudos to you for breaking this down into practical steps.

By the bye, I think Costco shifted away from Hallandale eggs, at least temporarily, after the latest DeCoster recall.


TJ's has NOT signed the CIW agreement (4.00 / 2)
last I heard. In fact, we've been boycotting TJs for over a year for just that reason. They can have our business again after they sign it.

"I can understand someone from Iowa promoting corn and soy, but we are not feeding the world, we are feeding animals and soft drink companies." - Jim Goodman

[ Parent ]
I said that... (4.00 / 1)
Didn't I say that, implicitly?

You say you boycott TJs, despite the other things they do that you agree with. You must be certain that the company buys CIW tomatoes. A lot of CIW tomatoes. Are you certain?

I understand that CIW would love to have TJ sign the agreement. TJ is thought to be an upscale operation with upscale customers. It would be wonderful publicity for CIW, but targeting TJ is nothing more than grubby industrial blackmail if the company doesn't buy CIW tomatoes.

A good German like Albrecht could very well respond to the CIW campaign against TJ by signing the agreement and then never buying a CIW tomato as long as the corporation existed. My suggestion is much better for all concerned, I think.


[ Parent ]
My hunch is that (4.00 / 2)
they picked TJs because they know TJs buys lots of tomatoes. My other gripe about TJs is that they overpackage things. Everything is packaged and comes in small quantities. I like bulk bins with reusable containers.

"I can understand someone from Iowa promoting corn and soy, but we are not feeding the world, we are feeding animals and soft drink companies." - Jim Goodman

[ Parent ]
soybean oil (4.00 / 2)
I don't know if it can be accurately said that there is one thing above all others that makes it possible to produce livestock the way we do, but if that can be said, I hazard that the one thing is soy meal. Soy meal is a byproduct of the production of soy oil, so I don't use soy oil. Also, soy oil is an omega-6 oil.

Yes yes, I know, Monsanto grows their GE omega-3 soybean for the manufactured food industry - by me, that's just one more reason to avoid not only soy oil, but anything containing soy oil.

I don't know if my quirky little resolve can have any effect. Whatever oil we switch to, the residue from its production probably ends up in animal feed. Olive oil is a possible exception, I don't know about that. Pigs probably would do OK on olive mash, wouldn't they?


I don't know about pigs and olive mash (4.00 / 3)
but I cook with 2 oils - corn oil (no doubt GMO) and olive oil. I use the corn oil for deep frying, and the olive oil I use for salad dressings, pan frying, etc. I also use butter (normally Tillamook, but now that I have a source of whole raw milk from jersey cows I'm making my own butter).

If you wanted to get away from GMO oil, you could use peanut oil, at least for deep frying. I'm probably going to do this, not because of the GMO issue, but because peanut oil (I think?) has a higher smoke and flash point than corn oil. Peanut oil is a lot more expensive than corn oil, but I don't use much and I strain the oil after deep frying when I need to, so it lasts quite a while.

Wow, check out this article on olive farming and olive oil production. About half way down the page there's info on turning the olive pommace into animal feed -
Improving Morocco's Olive Industry, From Harvest to Waste Disposal

Normal people scare me.... But not as much as I scare them.


[ Parent ]
Jill this piece should get a best of.. (4.00 / 2)
and its not just for big companies :)

[ Parent ]
Wow, you're making your own butter? (4.00 / 3)
That is so cool. Is the taste markedly different from, say, Tillamook butter?

About peanut oil- it has a very high smoking point which makes it an excellent choice for, among other things, stir-frying. I've never tried to use it for deep-frying, though.


[ Parent ]
Don't know yet (4.00 / 3)
Milk and cream are still stitting in the fridge. I got a call from the sheep ranch I'm working with yesterday. I went and picked up the first lamb of the season this morning, so I've been tied up all day working with him, getting him trained onto the bottle, etc. Shielding Chaz from him (he thinks that Chaz should be his new mommy).

I'm going to seperate the cream and make the butter tomorrow. I'm also going to make some of my fresh lemon cheese with the milk.

I need to get my cheese book out. The farm I'm buying the cow milk from is selling rennet and the other cheese making supplies, and they're way closer than Portland. They're also on my way to/from the Home Depot in Oregon City, so I'll be able to schedule stops at HD to coincide with stops at the farm. I'm going to be doing a lot of shopping at HD over the next couple of weeks. I've got to get the big greenhouse built before March.

On the peanut oil, that's what people use for deep frying turkeys, etc. I've never used it myself, so I don't know if it imparts a flavor to the food. Does it to stir fry?

Normal people scare me.... But not as much as I scare them.


[ Parent ]
I never detected any flavor or taste from (4.00 / 2)
using peanut oil for stir-frying. Of course, only a small amount of oil is needed for stir-frying. Deep frying turkeys, well, that's a whole other ball game, oil quantity-wise.

Please keep us apprised of your adventures in butter making.


[ Parent ]
Will do! (4.00 / 2)
I'll have to get some peanut oil for deep frying. I could use some hushpuppies with my cheese....

Over at Bi-Mart they have peanut oil. The only problem is they sell it in a several gallon box. It's over with the deep friers, suprise, suprise. ;-)

Normal people scare me.... But not as much as I scare them.


[ Parent ]
darn (4.00 / 2)
was hoping that "Will do" was for posting pics of your lamb :)  

"I can understand someone from Iowa promoting corn and soy, but we are not feeding the world, we are feeding animals and soft drink companies." - Jim Goodman

[ Parent ]
Heh (4.00 / 3)
I'll put those up in the Pot Luck tomorrow. He's sure a little goer. And Chaz, the lamb tries to follow him around like Chaz is his new mom.

He tried to nurse all over Chaz this evening, and finally Chaz had had enough so he gave the lamb this real soft growl. It was just to let the lamb know that he was coming to the end of the line as far as Chaz's patience.

I was standing right there when this happened and I checked Chaz with a word. Chaz looked up like "OMG sorry about that!" He's such a good dog. Now when I let the lamb out Chaz heads for the couch. Lamb can't get to him when he's up on the roost.

Normal people scare me.... But not as much as I scare them.


[ Parent ]
boys and their toys (4.00 / 1)
To make butter, do you use something that fits into a drill chuck?

[ Parent ]
LOL (4.00 / 2)
I'd have to be making a lot of butter for that!

No, I'll be using the blender.

Normal people scare me.... But not as much as I scare them.


[ Parent ]
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